AI Agent
AI Customer Service
We developed a 24/7 AI-powered customer service assistant for an enterprise client.
Customer Service Company
2024
2 months
Challenge
The customer service team was overwhelmed by increasing demand. Wait times were long, and customer satisfaction was low.
Solution
We developed a custom AI assistant based on GPT-4, integrated with the company's knowledge base. We added seamless handoff to live support and continuous learning capabilities.
Results
85%
Auto Resolution
2 sec
Response Time
92%
Satisfaction Rate
AI Agent